Introduction

Beks Ghana operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Beks Ghana is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term 'personal information,' we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include anonymized or de-identified data. Depending on how you interact with the Services, where you live, and applicable law, we may collect:
- Contact details (e.g., name, address, phone number, email)
- Financial information (e.g., credit card, payment details)
- Account information (e.g., username, password)
- Transaction data (e.g., order history, cart items)
- Communication records (e.g., customer support messages)
- Device and usage data (e.g., IP address, browser type, interactions)

Personal Information Sources

We collect personal information from various sources:
- Directly from you (e.g., account creation, support inquiries)
- Automatically via cookies and your use of the Services
- From service providers (e.g., payment gateways, delivery partners)
- From partners and other third parties

How We Use Your Personal Information

Your personal information may be used to:
- Provide and improve our Services
- Process transactions, returns, and manage your account
- Send marketing and promotional communications
- Ensure security and prevent fraud
- Respond to customer service requests
- Comply with legal obligations

How We Disclose Personal Information

We may share your information with:
- Shopify (our e-commerce platform)
- Vendors and service providers (e.g., shipping, IT, payments)
- Business and marketing partners
- Legal or regulatory authorities as required
- Affiliates or during business transitions like mergers

Relationship with Shopify

Shopify hosts our store and processes your information to deliver the Services. They may collect data across different merchants to enhance platform performance. For more, refer to the Shopify Privacy Policy or their privacy portal.

Third Party Websites and Links

Our Services may contain links to other websites. We are not responsible for their privacy practices. We recommend reviewing the privacy policies of any third-party sites you visit.

Children's Data

Our Services are not intended for use by children under the age of majority. We do not knowingly collect personal information from minors.

Security and Retention of Your Information

We use reasonable security measures but cannot guarantee absolute security. We retain personal information as long as needed to fulfill purposes outlined in this policy.

Your Rights and Choices

Depending on your location, you may have rights such as:
- Access, correction, deletion, or portability of your data
- Manage marketing preferences or opt out
- Appoint an authorised agent to act on your behalf
- Lodge complaints or appeal privacy decisions

Complaints

To file a complaint about how we process your personal data, contact us using the details below. You may also contact your local data protection authority.

International Transfers

Your data may be stored or processed outside your country. For transfers from the EEA or UK, we rely on Standard Contractual Clauses or similar safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with the new effective date.

Contact

If you have questions or requests regarding your personal information, contact us at:

📧 sabek2g@gmail.com
📍 13 Agbotui Avenue, Madina, Accra
📍 Madina GM-013-0948, Ghana